Who is the April Fool? 1-Step too far when 2-step is required.

  Usually, Google enters into the April 1st tomfoolery with an excellent and often funny gotcha. This year, however, they took it 1-step too far and it went badly wrong. So we would like to write about 2-step which we hope you will read. It’s really difficult to catch the public’s eye and try and offer advice

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Making a Difference

3 ways to differentiate without changing your offering Competitive advantage is important, but tends to be short lived. We’ve found that no matter how successful a company is at creating something unique, it’s not long before someone else has picked up on the idea. Even Apple, with their slogan ‘Think Different’, are fighting to keep ahead

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Dealing With Complaints

We all make complaints and when we do, we often develop different and more aggressive personalities! On the telephone the caller who complains often gets more worked up than if dealing with the same matter face to face. We are all braver when there is a telephone between us! This is because callers cannot see

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Tragic news

On 30th October 2014 our friendly club lost one of its wittiest, most humorous and generous members. Paul Champion left this world, and our group, too early and in far too tragic circumstances and he will be sorely, sorely missed. We will continue to honour Paul every time we open a bottle of quality wine, we

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RBC teams in Lexus Reading Dinton Duathlon

A field of more than 200 completed the first Lexus Reading Dinton Duathlon on Sunday 17th November, led home by Surrey triathlete David Chapman who finished in a time of 1 hour, 11 minutes and 10 seconds. The sell-out race was centred around Dinton Pastures Country Park, in Hurst, near Reading, and comprised a 5.25km off-road run

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Magical Mystery Tour on Red Double Decker

Mixing business with pleasure was a great success for members of the RBC on Tuesday. Travelling in a lovely Red Route Master run by member Mitch (http://www.redroutemasterreading.com/contact.php) we started with a visit to Conservatree (http://conservatree.co.uk/). Hosted by their MD, Chris Goslar the visitors were treated to a tour of the premises. We heard about the

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