A Good Website is Never Finished!

As a general rule in life, the better you look after something, the longer it will last and the more value you will get out of it. If you never bothered to maintain and service your car, sooner or later you’re going to find yourself grinding to a halt and facing some hefty bills –

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Making a Difference

3 ways to differentiate without changing your offering Competitive advantage is important, but tends to be short lived. We’ve found that no matter how successful a company is at creating something unique, it’s not long before someone else has picked up on the idea. Even Apple, with their slogan ‘Think Different’, are fighting to keep ahead

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11 tips to help make your website user-friendly

All the time and effort you put into driving traffic to your website is wasted if your site fails to deliver a user-friendly experience when visitors find it. Online, patience is generally in short supply; expectations of an engaging, intuitive experience leading rapidly to the desired outcome mean that any frustrations encountered will result in

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Making time for marketing

How much time for marketing do you allow? One of the first exercises I like to do with a new sole trader client (especially a new business) is a reality check on turn over expectation. You might think this belongs to finance and you wouldn’t be wrong but it impacts all areas of businesses. My motivation

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3 Tips to avoid under-insurance

Too many people we meet have little awareness of the value of what they consider to be standard household contents. And that’s before considering items of jewellery, clothing, expensive watches or pieces of art that may have been acquired over the years. Most standard contents insurance policies have claim limits that are inadequate for many

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Who is the April Fool? 1-Step too far when 2-step is required.

  Usually, Google enters into the April 1st tomfoolery with an excellent and often funny gotcha. This year, however, they took it 1-step too far and it went badly wrong. So we would like to write about 2-step which we hope you will read. It’s really difficult to catch the public’s eye and try and offer advice

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Counselling for Children and Teenagers

An effective early intervention In every classroom in the country 10% of the class will have an identifiable mental health disorder (approximately 3 pupils in every classroom). The types of difficulties they may face include: Anxiety and panic attacks Fears, phobias, Depression Eating disorders Aggression Counselling has been shown to improve wellbeing and encourage young

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Dealing With Complaints

We all make complaints and when we do, we often develop different and more aggressive personalities! On the telephone the caller who complains often gets more worked up than if dealing with the same matter face to face. We are all braver when there is a telephone between us! This is because callers cannot see

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HMRC Free Training For New Businesses

HMRC has a wide range of  freely available businesses education products and  information to help new and growing businesses, just click on the links below for more information: E-learning packages for self- employed customers and employers. Starting your own business for the self-employed covers all aspects of starting and growing a business. Becoming an employer deals with taking on and paying employees. Thousands of

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Tragic news

On 30th October 2014 our friendly club lost one of its wittiest, most humorous and generous members. Paul Champion left this world, and our group, too early and in far too tragic circumstances and he will be sorely, sorely missed. We will continue to honour Paul every time we open a bottle of quality wine, we

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